Flash |
South
African National Halaal Authority (SANHA) |
|||||
HELPLINE – NOW WITH ADDED SOCIAL MEDIA
FORMULA |
||||||
No.58 |
January 2012 : Rabiul Awwal 1433 |
|||||
|
||||||
Social media has created a world where you can “follow” every little development in the life of your President, plumber or favourite celebrity, question a political leader on decisions and policies, tell the world what you cooked for dinner or the shoddy service you received and so much more. Better still, you can even upload a picture to prove your claim. A few facts from Wikipedia below attest to the popularity of social networking;
Social
media which is consumer generated as opposed to the “industrial”
mainstream media has empowered the man in the street to communicate directly
with the masses. It’s a power that is not taken lightly by industry
and governments who have now moved in to make their presence felt in this
important medium. Much has already been written on its role in the Arab
spring uprising. Companies are also using social media to promote their
products, for public relations and press releases and even running checks
on potential employees.
And just as no one could have foreseen this explosive growth in social media, we at SANHA could never have ever imagined that our centralised Consumer Helpline with Allah Ta’ala’s Grace fielded more than 200,000 queries since its inception 10 years ago, Alhamdulillah. Utilised by housewives, business, students, journalists, the food industry and even some certifiers, we are mindful of the responsibility and need to constantly update and equip this department with the latest technology and applications to maintain the highest level of service to the consumer. We are pleased to announce
that with immediate effect SANHA has actively embraced the social media
with the introduction of Facebook and Twitter into the Consumer Helpline
mix to further develop our communication and serve consumers better. The following avenues of public communication are available from SANHA: National Halaal Helpline – 0861 786 111: A dedicated Call Centre team to assist callers. e-Mail - helpline@sanha.org.za: Written responses to your e-mail queries. Subscription: Register as a subscriber at pro-kzn@sanha.org.za and receive our regular newsletters and special announcements. Website – www.sanha.org.za: a gateway to the world of Halaal on SANHA certified products, latest news, who’s who at SANHA, interesting write ups, competitions and much more . Radio Islam: broadcasting via satellite, audio streaming and on Medium Wave 1548 (JHB). Join the SANHA team every Monday evening for a live inter-active programme where you get the chance to ask all your Halaal related queries over the airwaves. Twitter - @SANHA_Halaal ; follow us to receive news alerts, announcements, change in product status and the latest Halaal trends. Facebook: search for us under “south african national halaal authority” and be in the know with regards to everything SANHA and Halaal A lot more conversation, a little less confusion. |
||||||
|
||||||
Your
Duas, constructive comments, criticism and feedback is truly appreciated --------------------------------------------------------------------------- |
||||||
View in printable pdf |